We do not operate at COVID 19 Level 4.
COVID 19 Level 3:
At this level, Emerald Lawns are able to work, albeit with a smaller than usual team.
Below are a few details on work after lock down.
Stay well - Chris and the team at Emerald Lawns.
Frequently Asked Questions (FAQs)
What is Emerald Lawns doing to protect its customers and team against COVID-19?
We are following advice from the Ministry of Health and the New Zealand Government regarding the COVID-19 situation.
At COVID-19 Level 3, we work with a reduced team while adhering to the government health and safety guidelines.
Teams use hand sanitiser at the start and finish of every job and maintain social distancing within their team bubble of 1 metre and on site at 2 metres should anyone approach.
How does a customer start a regular cutting cycle?
Where level 4 has been implemented we operate an 'opt in' system for customers. Please contact us if you want to start your maintenance cycle again.
It will take us sometime to get back on track after being closed for a month and our first priorities are cutting the schools.
When my service resumes, will I have to pay extra on the first cut?
If you have been able to maintain your lawn, there will be no extra cost to get your first cut done when we resume the service.
If there has been additional growth that has not been maintained, then it may cost more to bring it back into shape. The first time a lawn is cut after it has not been mowed for a while, you can expect it to not look as good as previous cuts.
It will take two to three more cuts to bring it back to your usual groomed standard.
Please contact us if you have any questions.
No cash will be accepted for work, to remain contact-less invoices will require online banking.
Where can I find more information about COVID-19?
The centralised resource of information for New Zealanders on COVID-19 is https://covid19.govt.nz.
What else do I need to do?
It is important for us all to do your part in helping eradicate this disease completely. Protect yourself and those around you by following the official guidelines on health, hygiene, social distancing, and self-isolation. Like everyone else, we are playing our part in stopping the spread of COVID-19.